Information We Collect

- Personal Information: Name, email address, phone number, shipping and billing address, payment details (processed securely via third-party payment gateways; we do not store card details).

- Non-Personal Information: IP address, browser type, device information, operating system, pages visited, time spent, interactions.

- Cookies & Tracking Data: Improve shopping experience, remember preferences, show relevant ads, analytics tools like Google Analytics or Meta Pixel.

How We Use Your Information

- Process, fulfill, and deliver orders.

- Communicate updates about purchases, shipping, or account.

- Provide customer support and respond to queries.

- Improve website functionality, design, and user experience.

- Send offers, newsletters, or promotions (opt-out available).

- Detect, prevent, and investigate fraud or unauthorized activities.

- Comply with legal obligations.

Sharing of Information

- We do not sell or rent your personal information.

- Shared only with trusted service providers (payment gateways, shipping partners, analytics providers).

- Shared with legal authorities when required.

Cookies & Tracking Technologies

- Cookies help remember cart, preferences, and login sessions.

- Analytics cookies help understand visitor behavior.

- Advertising cookies may be used for relevant ads.

- Users can disable cookies in the browser (may affect features).

Data Retention

- Order/account data retained for legal, tax, and accounting purposes.

- Marketing data retained until you unsubscribe or request deletion.

- Data securely deleted or anonymized after retention period.

Data Security

- SSL encryption, secure servers, restricted access.

- Payments processed through PCI-DSS compliant gateways.

- No online transmission is 100% secure.

Your Rights

- Access the personal data we hold.

- Request corrections or updates.

- Request deletion (unless required by law).

- Withdraw consent for marketing emails anytime.

Children’s Privacy

- Not intended for individuals under 18.

- We do not knowingly collect data from minors.

- Such data will be deleted immediately if found.

International Customers

- Data processed and stored in accordance with Indian laws.

Grievance Officer

- Name: Akash Nair

- Email: oxeegear@gmail.com

- Address: B2 606, Balaji Skyz, Nipania, Indore, 452010

Changes to This Privacy Policy

- We may update this Privacy Policy from time to time.

- Updated version will be posted with a new 'Last Updated' date.

Contact Us

- For questions, requests, or complaints:

- Email: oxeegear@gmail.com

Privacy Policy

Last Updated: 22/09/2025